Notasulga Water

WELCOME TO NOTASULGA WATER AUTHORITY


The mission and primary goal of the Notasulga Water Authority is to provide safe, high quality water to our customers in an open, honest and efficient manner and to be good stewards of the resources provided to us. The Authority knows that good, clean water doesn’t just appear by itself but is a result of the hard workers who service the system and distribution lines to each customers. Notasulga Water Authority serves nearly 900 customers and each of these accounts is important to us.

Meter Readings
Meters are read and billed each month stating the amount due, consumption and delinquent date.

Water Leaks
Notasulga Water Authority is only                                 
responsible for leaks up to the meter.
Any inside pipes, outside pipes,
faucets and including the customer
shut off valve from the meter to the
home is the customer’s responsibility.


CONTACT INFO
Mailing Address:                                                             Physical Address:
PO Box 207                                                                      76 West Main Street
Notasulga, AL 36866                                                      Notasulga, AL 36866

(Do not mail payments to physical address)

Hours
8:00AM-5:00PM                     8:00AM-12:00PM
Monday-Friday                      Wednesday

Phone
(334) 257-1454



NEW POLICY FOR ESTABLISHING A WATER ACCOUNT


The following will be required to set up an account with NOTASULGA WATER AUTHORITY:
  • Tenant must complete the application for service and water users’ agreement in person.  NWA will not set up an account to anyone not listed on the rental agreement or ownership documents.  
  • Photo ID
    • A current (non-expired) driver’s license or non-driver identification card issued by a state or territory of the United States of America
    • Passport
    • Military  identification
    • Or other such documentation issued by a local or federal governmental agency or education institution of a state or territory of the United States of America.


Property Owners:  Acceptable proof of ownership such as a deed.

Renters:  Fully executed original rental agreement with property owner.  Must be legible and cannot have whiteout on documents.  For renters in a mobile home park, a copy of the lot rental with the Park.  Only names listed on lot rental can establish service. 

ACTIVIATION FEES & DEPOSITS: 
PROPERTY OWNERS pay a $100.00 account deposit in the form of cash, check or money order.

RENTERS pay a $100.00 nonrefundable account activation fee & $150.00 water deposit in the form of cash, check or money order.

ACCOUNTS WITH SEWER, SEWER DEPOSIT $50.00
Please do not request to conduct the above via phone or fax.

Water Service Activation Schedule:  New customers must complete the above before 3:00 P.M. in order to have their water service activated the same or next business day.  If this is completed by 3:00 P.M. your water service will be activated between the hours of 7:00 A.M. and 3:00 P.M the following business day.  Please note that emergency situations (such as main line leak repairs) could delay the connection.

It is the responsibility of the tenant or landlord to make sure all faucets, hose connections, etc., are in the “off” position and pipes are in good repair.  It is necessary for a responsible person to be at home during the hours scheduled for connection when water service is turned on or restored after a period of interruption to discover and/or prevent the possibility of any flooding or leaks.  See Application for Service and Rule & Regulations for additional important information.



CUSTOMER ORDER
FORM
WATER USER'S AGREEMENT